My Vacuity will not flush unless I move the metal rod inside the tank.

Before You Begin: 

Before you begin you may wish to have the following tools handy:

  • Towels
  • Cup or glass
  • You may also need Fluidmaster seal #242 available from most hardware stores.

Directions:

There are two possible fixes for this scenario: checking the valve seal, and cleaning debris under the valve seal. Let us begin with checking the valve seal.
  1. Turn off water at the floor supply valve. (See Figure 1.0)
  2. Flush the toilet to empty the water out of the tank.
  3. Grab hold of the cap assembly with the gray arm resting on your thumb. (See Figure 1.1)
  4. Holding the gray arm in the "up" position, turn the entire cap assembly counter clockwise ¼ turn (See Figure 1.2) and lift to disconnect the cap from the shaft.(See Figure 1.3)
  5. Disconnect the gray arm from the metal rod. (See Figure 1.4)
  6. When you turn the cap assembly upside down you will see the black seal (see Figure 1.5) with a small diameter metal rod protruding from the center.
  7. Remove the seal and replace with the new Fluidmaster 242 seal.
  8. Place the gray arm back on to the metal rod.
  9. Place the cap assembly over the shaft, hold the gray arm in the "up" position, and turn the cap assembly clockwise until it locks into position. *Make sure that the metal rod is positioned on the left side of the divider. (See Figure 1.6)
  10. Turn on the water at the floor supply valve.
  11. Flush to test.

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Quick Fix Code: FW20002